Last Updated: November 24, 2025
TravSure, Inc. (“TravSure,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the TravSure website, mobile application, and related services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
We collect information necessary to operate, secure, and improve the TravSure platform.
When you use TravSure, you may provide:
Providing certain information is required to access core platform features.
When you access the Services, we may automatically collect:
Location data is used solely for core functionality such as matching Travelers and Helpers, improving safety, and session coordination.
We may receive information from:
TravSure does not buy or sell personal information.
We use collected information to:
We do not use profile photos, identity documents, or location data for advertising purposes.
We share information only as necessary to operate the platform or comply with legal requirements.
When you interact with another user, limited profile information may be visible, including:
Identity documents and full legal names are not shared with other users.
We may share information with trusted third-party service providers that assist with:
These providers are contractually required to protect your information.
We may disclose information when required to:
By providing your mobile phone number during account registration or booking, you consent to receive transactional SMS messages related to your account activity.
These messages may include:
Message frequency varies based on account activity. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance or contact help@travsure.com.
TravSure does not send marketing or promotional text messages without separate explicit consent.
We use cookies and similar technologies to:
You may disable cookies through your browser settings, but certain features may not function properly.
Location access is optional but required for full functionality.
We may use location information to:
Location settings can be managed through your device settings.
We retain information only as long as necessary to:
Users may request account deletion. Certain information may be retained in anonymized or legally required form.
TravSure implements industry-standard safeguards, including:
No system can guarantee absolute security, but we take reasonable steps to protect your information.
The Services are intended for individuals 18 years or older. TravSure does not knowingly collect information from minors. If we become aware of such collection, we will delete the information promptly.
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions.
We take reasonable measures to ensure lawful international transfers.
Depending on your jurisdiction, you may have the right to:
Requests may be submitted to help@travsure.com. Identity verification may be required.
You may manage email and notification preferences within the platform. However, you may not opt out of essential service communications such as:
The Services may contain links to third-party websites. TravSure is not responsible for the privacy practices of external sites.
We may update this Privacy Policy from time to time. Updates become effective upon posting. Continued use of the Services constitutes acceptance of the revised policy.
TravSure, Inc.
7545 Irvine Center Dr, Suite 200
Irvine, CA 92618
Email: help@travsure.com